Privacy Policy
- By Marshall Admin
Important Notice
Please review this document carefully before interacting with our website or providing Marshal Tools with any Personal Information.
1. Commitment to Privacy (POPIA Compliance)
Marshal Tools (“we,” “us,” “our”) is fully committed to protecting your privacy rights and adheres strictly to the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”). All Personal Information will be processed transparently, lawfully, and in alignment with POPIA’s eight conditions for lawful processing.
2. Scope of Policy
This Policy outlines the obligations of Marshal Tools and all users accessing our electronic platforms (website, social media, email, etc.). Users must ensure that they handle all Personal Information lawfully, respecting the privacy rights of others, and comply with POPIA.
We may collect the following categories of Personal Information:
- Identity Information: Names, business names, VAT numbers, identification details.
- Contact Information: Billing and delivery addresses, email addresses, telephone numbers.
- Transactional Information: Purchase orders, payment details, delivery tracking.
- Technical Information: IP addresses, browser types, device information, website usage patterns, visit durations, and cookie data.
Marshal Tools will use collected Personal Information solely for legitimate business purposes, including:
- Fulfilling orders, processing payments, and delivery of products or services.
- Communicating effectively regarding orders, promotions, product information, or customer support.
- Managing business and customer relationships.
- Enhancing our products, services, and user experience.
- Ensuring compliance with legal and regulatory requirements.
- Security monitoring, fraud prevention, and risk management.
We process your Personal Information lawfully based on one or more of the following:
- Your explicit consent.
- Necessary performance of contractual obligations.
- Legal or regulatory requirements.
- Legitimate business interests of Marshal Tools or third parties (always balancing your privacy rights).
Marshal Tools will never sell or rent your Personal Information. Your Personal Information may only be shared with trusted third parties under the following conditions:
- Third-party service providers assisting in order processing, logistics, and delivery.
- Payment processing service providers.
- Compliance with legal, regulatory, or judicial obligations.
- Protection of Marshal Tools’ legal interests or property, or the personal safety of staff or users.
Marshal Tools employs rigorous and industry-standard security measures to protect your Personal Information from unauthorized access, alteration, disclosure, loss, or destruction. These include encryption, secure servers, controlled data access, and regular security audits.
8. Cookies Policy
Our website uses cookies and similar tracking technologies to enhance browsing experiences, gather analytics, track user preferences, and improve our website functionality. Users can control cookies through their browser settings.
9. Data Retention Policy
Marshal Tools retains your Personal Information only as long as it is necessary to fulfill the specific purposes for which it was collected, or as required by applicable laws and regulations.
In compliance with POPIA, you have the right to:
- Access: Request access to your Personal Information we hold.
- Rectification: Correct any inaccurate or incomplete Personal Information.
- Deletion: Request deletion of your Personal Information, subject to legal limitations.
- Objection: Object to processing activities based on legitimate interests.
- Restriction: Request the restriction of Personal Information processing.
- Data Portability: Request transfer of Personal Information to yourself or third parties.
- Consent Withdrawal: Withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal.
To exercise these rights, contact us using the details provided below.
Our website may contain external links to third-party websites. Marshal Tools is not responsible for these third parties’ privacy practices or content. Users should carefully review third-party privacy policies separately.
Marshal Tools reserves the right to amend or update this Privacy Policy from time to time. Changes will be clearly indicated by updating the revision date at the bottom of this policy. Users are encouraged to periodically review this policy.
For questions, complaints, or to exercise your rights regarding Personal Information, please contact: